Updated: December 2023

TREXA Luggage is deeply committed to ensuring our website is accessible and usable by all individuals, regardless of their technology or ability. We have invested a significant number of resources to help ensure that trexaluggage.com is made easier to use and more accessible for people with disabilities, with the strong conviction that every person has the right to live with dignity, equality, comfort, and independence.

We constantly strive to meet the requirements of the Web Content Accessibility Guidelines 2.0 (WCAG 2.0) accessibility standards up to level AA and aim to provide universal access to our website. A Web Accessibility Widget is available, powered by a dedicated accessibility server, to improve our compliance with WCAG 2.1. You can enable the trexaluggage.com accessibility menu by clicking the icon that appears in the corner of the page. Please wait a moment for the accessibility menu to load in its entirety after triggering it.

Our team receives regular training on web accessibility to ensure that as our website grows and evolves, all new content and features are accessible to all users. Our website is designed to be fully navigable using keyboard-only commands for those who may have difficulty using a mouse. Trexaluggage.com is compatible with most major screen reading software to ensure a seamless experience for visually impaired users.

Please note that our efforts for compliance to meet WCAG 2.0 guidelines are ongoing as we implement appropriate improvements. In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan trexaluggage.com with Accessibility Scanners to identify and fix every possible accessibility barrier. Despite our best efforts, some content may not have been fully adapted to the strictest accessibility standards due to technological limitations. While we strive to make our website fully accessible, we cannot guarantee the same for third-party content that is linked to or embedded on our site. We encourage third-party providers to adhere to accessibility standards.

We are here to assist if you encounter difficulties accessing any part of our website or have a specific question around accessibility. If you require any content in an alternative format, please reach out to us, and we will do our best to accommodate your needs. Please specify the difficulty or webpage issue and fill out the provided form. Alternatively, you can email us at info@trexaluggage.com. Our typical response time is 2-3 business days, and we will provide reasonable efforts in making the requested pages accessible.

We believe it is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities. If you wish to report an accessibility issue, have any questions, or need assistance, please contact trexaluggage.com customer support. We continue our efforts to constantly improve the accessibility of our site and services and appreciate your patience and understanding as we work to create a more inclusive digital environment. Our accessibility statement is reviewed and updated regularly to reflect our ongoing commitment and efforts.